Privacy Policy

Privacy Policy
Last Updated: December 25, 2025

At Nuvyvera™, we respect the privacy of our visitors and customers. This Privacy Policy explains how we collect, use, protect, and share personal information when you visit our website, place an order, contact customer support, or interact with our online services.

  1. Information We Collect

We collect information that helps us provide a smoother shopping experience, process orders, and support customer service.

Information You Provide

When you place an order, create an account, subscribe to emails, or contact us, we may collect:

Name
Email address
Phone number
Shipping address
Billing address
Order details
Payment-related information

Automatically Collected Information

When you browse our website, we may automatically collect certain information, including:

IP address
Device type
Browser information
Pages viewed
Shopping cart activity
Cookie and similar technology data

  1. How We Use Your Information

Nuvyvera™ may use collected information for the following purposes:

Order Processing
To confirm purchases, process payments, prepare shipments, and send order or tracking updates.

Customer Support
To respond to questions, handle product concerns, assist with returns, and provide order-related help.

Website Improvement
To understand how customers use our website and improve product pages, checkout flow, and overall shopping experience.

Marketing Communication
To send product updates, promotional offers, or store news when you have chosen to receive marketing emails.

Security and Fraud Prevention
To help detect suspicious activity, prevent unauthorized transactions, and protect our website and customers.

  1. Data Protection and Security

We take reasonable steps to protect your personal information.

Secure Checkout
Payment information is processed through secure payment providers using encrypted checkout technology.

Limited Access
Personal information is accessible only to authorized team members or trusted service providers who need it to perform business-related services.

No Full Card Storage
Nuvyvera™ does not store your full credit card or debit card details on our own servers after a transaction is completed.

  1. Sharing Information with Third Parties

Nuvyvera™ does not sell your personal information for independent third-party use. However, we may share necessary information with trusted service providers who help us operate our store and complete business services, such as:

Payment processors
Shipping carriers
Fulfillment partners
Website hosting providers
Customer support tools
Analytics services
Advertising platforms

These service providers may only use your information as needed to provide services to us or as described in their own privacy policies.

Advertising and Marketing Partners

We may allow certain advertising partners to use cookies, pixels, or similar technologies on our website. These tools may help us measure ad performance, understand website activity, and show ads that may be more relevant to your interests.

Advertising or analytics partners may include:

Meta
Google
AppLovin

Information collected by these partners may be handled according to their own privacy policies. You may manage advertising preferences through your browser settings or the privacy tools offered by these platforms.

  1. Cookies and Similar Technologies

Nuvyvera™ uses cookies to support website functions and improve your browsing experience. Cookies are small files placed on your device that help websites remember certain information.

We may use cookies for:

Essential Website Functions
Such as shopping cart, checkout, login, and security features.

Analytics and Performance
To understand website traffic, page performance, and customer browsing behavior.

Marketing and Advertising
To support personalized ads, campaign measurement, and product recommendations.

You may disable cookies through your browser settings. Please note that some website features may not work properly if cookies are turned off.

  1. Third-Party Links

Our website may contain links to third-party websites, apps, or services. These third-party websites operate independently and have their own privacy policies.

Nuvyvera™ is not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy terms before providing personal information.

  1. Your Privacy Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

Requesting access to personal data
Requesting correction of inaccurate information
Requesting deletion of certain personal information
Opting out of promotional emails
Managing cookies or advertising preferences

To make a privacy-related request, please contact us at:

Email: service@nuvyvera.com

  1. Email Communication and Unsubscribe

We may use your email address to send order confirmations, shipping updates, customer service replies, and other transaction-related messages.

If you subscribe to marketing emails, we may also send promotional offers or product updates. You may unsubscribe at any time by using the unsubscribe link included in marketing emails or by contacting us directly.

  1. Children’s Privacy

Nuvyvera™ does not knowingly collect personal information from children under the age of 13. If you believe a child has provided personal information to us, please contact us, and we will take appropriate steps to remove the information.

  1. Data Retention

We keep personal information only for as long as needed to provide services, complete transactions, maintain business records, meet legal obligations, resolve disputes, and prevent fraud.

  1. Data Breach Notification

If a security incident occurs and affects your personal information, we will take appropriate action in accordance with applicable law. This may include notifying affected customers by email or posting a notice on our website when required.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, services, or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

  1. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Nuvyvera™
John's Feed & Pet Supplies
6821 Santa Fe Ave
Huntington Park, CA 90255
United States

Phone: +1 (323) 582-7039
Email: service@nuvyvera.com